Last updated July 10, 2025
This privacy notice for Semtex Productions ("we", "us" or "our"), describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you visit our website or engage with us in other related ways, including any sales, marketing, or events.
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at semtex.audiosystem@gmail.com.
Collection and Use of your Personal Data
We collect information in three ways: (1) when you provide it directly to us, (2) when we obtain verification information about you or your company through trusted third parties (e.g. banks, credit bureaus), and (3) passively via technology such as “cookies” and web server logs.
When using our services, we ask for the following:
Your name, company name, location, email address, phone number, as well as your date of birth to verify your identity.
We may retrieve additional Personal Data about you from third parties and other identification/verification services such as credit bureaus. In addition, we may collect Personal Data from you in other ways including emails, surveys, and other forms of communication. We will keep records of your transactions and collect information of your other activities related to our Services.
Website Visitors
To simply browse our Website, you are not required to provide any Personal Data. However, we may gather non-personally-identifiable information, as described directly above, solely for the purposes of monitoring and improving our Website and Services. We will not share this information with third parties or use it to target any advertisements to you.
Our Website and Services are directed to the general public. We do not knowingly collect information from minors under 18 years of age or have any reasonable grounds for believing that children under the age of 18 are accessing our Website or using our Services. If we learn that we have inadvertently collected Personal Data from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from a child under the age of 18, please contact us at semtex.audiosystem@gmail.com.
Cookies and Web Server Logs
“Cookies” are a feature of web browser software that allows web servers to recognise the computer used to access a website. Cookies can remember what information a computer accessed on one web page to streamline activities on related web pages and to make the online experience easier and more personalised. Log files are used to monitor, measure, analyse, improve, and troubleshoot our Services.
We utilise “cookies” and other technologies to collect non-personally-identifiable information from our Website and from other websites that use our Services. Where you request that your payment credentials be remembered by our checkout system, the cookies will also collect Personal Data about you. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at our site.
We use cookie data to measure web traffic and usage activity on our Website for purposes of monitoring, troubleshooting and improving our Website and Services, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our Website and the websites of Merchants that use our Services. Cookies also allow our servers to remember your account information for future visits and to provide personalised and streamlined information across related pages on our Website and also across other websites or applications that use our Services. You can choose to disable cookies for our Website but this may limit your ability to use our Website and Services.
Retention of your Personal Data
Personal Data that we collect and use for any purpose or purposes shall not be retained for longer than is necessary for that purpose or those purposes. We have a variety of obligations to retain the data that you provide us, both to ensure that transactions can be appropriately processed, settled, refunded or charged back, to identify fraud, and also to comply with laws applicable to us and to our banking providers and credit card processors.
Protection of Personal Data
Although no data transmission can be guaranteed to be 100% secure, we take all reasonable steps to ensure that the Personal Data we collect, use or disclose is accurate, complete, up-to-date, relevant and stored securely.
Semtex Productions maintains strict administrative, technical and physical procedures to protect information stored in our servers. Access to information is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions.
Semtex Productions does not sell or rent your Personal Data to marketers or third parties.
Changes to this Policy Access, Correction and Complaints
We reserve the right to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. We may also advise you of changes to this policy by emailing and/or mailing the revised policy to any addresses you provide us.
Access, Correction and Complaints
If you have any questions or suggestions about this Privacy Policy or would like to access or seek correction of your Personal Data, or if you have complaints regarding our privacy practices, please contact our Privacy Officer by emailing Semtex.audiosystem@gmail.com.
We aim to acknowledge receipt of all complaints within five business days and to resolve all complaints within 30 business days (although this may not be possible in all circumstances, and is dependent on the complexity of the issue). Where we cannot resolve a complaint within 30 business days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint.